Privacy Policy

Privacy Policy for Dejavu Gym

Dejavu Gym ("we," "our," "us") is committed to protecting the privacy and security of our members and visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or interact with our services. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information when you visit our gym, sign up for memberships, use our services, or interact with us in other ways. This information may include:

Personal Identification Information: Name, email address, phone number, mailing address, date of birth.

Payment Information: Credit card or debit card details, billing information (encrypted for security purposes).

Health and Fitness Data: Information related to your fitness goals, medical history, or health conditions (if provided by you for membership or training purposes).

Usage Data: Information about how you interact with our website, mobile app, or physical gym, including IP addresses, browsing activity, and device information.

2. How We Use Your Information

We use your personal information for the following purposes:

To Provide Services: To process membership sign-ups, class bookings, and personal training sessions.

Communication: To send you updates, promotional offers, reminders, and other relevant information related to our services.

Payment Processing: To process payments for memberships, products, and services.

Improvement of Services: To understand usage patterns, improve our offerings, and enhance the member experience.

Compliance and Legal Obligations: To comply with applicable laws, regulations, and contractual obligations.

3. Data Sharing

We do not sell, rent, or trade your personal information. However, we may share your data with the following entities:

Service Providers: Trusted third-party vendors who assist with payment processing, membership management, and other business operations. These third parties are required to maintain confidentiality and security of your information.

Legal Compliance: If required by law, we may disclose your information to comply with legal processes, protect our rights, or respond to legal requests.

4. Cookies and Tracking Technologies

Our website and mobile app may use cookies, web beacons, and similar tracking technologies to enhance your experience. These tools help us analyze website traffic, personalize content, and remember preferences.

You can control cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

5. Data Security

We take reasonable steps to protect your personal information by using industry-standard security measures. These include encryption, secure servers, and access controls to ensure your data is protected from unauthorized access or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including complying with legal obligations, resolving disputes, and enforcing our agreements. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

You have the following rights regarding your personal information:

Access: You may request access to the personal information we hold about you.

Correction: You may request that we update or correct your information if it is inaccurate.

Deletion: You may request the deletion of your personal information, subject to certain limitations (e.g., for legal or contractual reasons).

Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe link in emails or contacting us directly.

To exercise your rights or for any privacy-related questions, please contact us at the details provided below.

8. Children's Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete the information as soon as possible.

9. Changes to This Privacy Policy

Dejavu Gym may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on our website with an updated effective date. Please review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:

Dejavu Gym
Email: [email protected]